At Victoria Aesthetics, we do not share any information you provide with third parties. Our policy is not to sell or loan any private data. Should we wish to use any personal information for any reason other than in connection with your specific treatment, it will only be by specific request to you and with your approval.

How information is collected and used

If you sign up to Victoria Aesthetics through the web form and/or via phone, we collect the following information: your name and surname, a contact telephone number, your email address, your home address and treatment preferences. We gather this information in order to keep internal records and to send you important or relevant information.

Your information is used to send you appointment reminders and to inform you of special offers, news and treatments by email or text message. From time to time, we may also send you a client survey or ask for your feedback for market research, so that we can provide you with a better service.

We also use cookies — small text files that a website asks your browser to store on your computer or mobile device, allowing the website to remember your actions or preferences over time. Where used, these cookies are downloaded to your computer automatically and help us improve our website and the service we provide. All computers have the ability to decline cookies through your browser settings. Please note that if you decline cookies, you may be unable to access particular parts of our website.

Security

We have put in place data protection measures and procedures to ensure that your information is not accessible by any unauthorised person or body.

We have an SSL certificate for greater web security. An SSL certificate is a security protocol that encrypts the connection between your browser and our web server, which means that any data sent — such as personal information, passwords or payment details — is protected from potential interception.

• Improved security: protects sensitive information and helps prevent data theft.
• Customer trust: you can see the padlock in the address bar and “https://” instead of “http://”.
• Improved SEO: search engines prioritise secure websites in their results.
• Regulatory compliance: helps meet data protection requirements by securing users' information.

Controlling your personal information

You can restrict the collection and use of your personal information: when completing a web enquiry on the Victoria Aesthetics website, you can tick an opt-out box indicating that your information is not to be used for any marketing purposes.

If you have previously agreed to receive special offers or marketing information, or if you have opted out but have been sent such information, please email us and we will make sure you are correctly unsubscribed.

The information provided on this website is for general informational purposes only and is not intended as a replacement for specialist medical advice, diagnosis or treatment. The content on this website is not meant to be exhaustive or comprehensive and may not cover all medical conditions or aesthetic procedures.

Victoria Wellness Centre and its healthcare providers endeavour to deliver precise and up-to-date information, but we make no warranties concerning the completeness, correctness or availability of the information included on this website. Any trust you place in this information is therefore strictly at your own risk.

Results and testimonials

The content on this website includes some treatment results, testimonials and before-and-after images. These are particular results and may not be representative of the outcomes that all patients will achieve. Results may vary depending on individual factors, such as a given medical condition or aesthetic objectives, and the outcomes shown cannot be guaranteed.

Images given throughout this website are of actual patients and are for reference purposes only. Individual results and treatment outcomes may vary from person to person. Images may be taken in Seychelles or in our clinics abroad.

Third-party resources

Victoria Wellness Centre may use links to third-party resources for your convenience. However, we do not endorse and are not accountable for the content or accuracy of any linked websites or resources. Accessing these websites or resources is done at your own responsibility.

No doctor-patient relationship

Nothing on this website establishes a doctor-patient relationship, and any information exchanged via this website does not constitute the practice of medicine or the provision of medical services. If you have specific medical concerns or questions, please consult a qualified healthcare professional at our clinic.

Limitation of liability

By using this website, you agree that Victoria Wellness Centre and its employees, including healthcare providers, directors, personnel and partners, will not be held liable for any direct, indirect, consequential or punitive damages related to the use of the information provided on this website. This includes, but is not limited to, damages for errors, omissions, inaccuracies, or any actions taken in reliance thereon.

Intellectual property

The content on this website, including but not limited to text, graphics, images and logos, is protected by copyright and other intellectual property laws. You may not reproduce or distribute the content from this website without the previous consent of Victoria Wellness Centre.

All trademarks, service marks, trade names, product names, logos and brands appearing on this website are the property of their respective owners. Any use of such marks, names, logos or brands on this website does not imply endorsement by or affiliation with their respective owners.

Acceptance

By using this website, you accept and agree to the conditions in this disclaimer. If you do not agree with these terms, please abstain from using it. Victoria Wellness Centre reserves the right to amend, renew or remove information on this website at any moment without previous notification. If you have any questions or concerns regarding this disclaimer, please contact Victoria Wellness Centre using the contact information offered on this website.

We would like to give you a 100% satisfaction guarantee for all our treatments, because we believe in each treatment we offer and in the quality and preparation of our staff. We will always offer you the treatment that we honestly believe could benefit you the most.

Ultimately, you are free to decide whether to move forward with all, some, or none of the treatment options we propose. Please take your time to consider whether our approach suits your needs in whole or at least in part.

What we can and cannot guarantee

Aesthetic and medical results are variable from person to person and many elements influence them. Although we do our best to achieve the result you desire, results cannot always be guaranteed. Ageing is a complex process influenced by many variables, and it does not stop.

Most people need a combination of treatments over a variable period — from weeks to months — followed by intermittent maintenance treatments to preserve the results obtained. This approach gives you the greatest chance of a natural, genuine and long-lasting rejuvenation.

What we do promise and guarantee are the highest possible standards in products used, human team, comfort, discretion, and safe and personalised attention, regardless of the treatment.

Your decisions and responsibilities

• You are free to accept or reject our treatment proposal at any stage of the process. Please discuss your concerns and doubts thoroughly with our team before agreeing to a personalised treatment plan.
• To be emphatic: you agree to purchase the treatment offered, not the result of the treatment performed.
• You are responsible for the cost of additional treatments until you achieve the results you expect.
• Your responsibility also covers the cost of resolving complications that may occur during or because of the treatments you undergo. We will do everything possible to limit such risks, following up-to-date protocols with sufficiently trained personnel.
• Where complications are resolved in our centre, the charges for materials will be borne by you and we will cover the cost of performing the work.
• Please read the informed consent documents and post-treatment care instructions in full, and ask us if you have any questions.

Disclaimer of warranties

We deliver the service “as is”, “with all faults” and “as available”, and the full risk as to satisfactory quality, execution, precision, safety and effort is with you. To the maximum level permitted by applicable law, we make no representations, warranties or conditions, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, title and non-infringement, or that access to the service will be continuous or error-free.

Limitation of liability

To the level permitted by applicable law, Victoria Wellness Center and its staff shall not be liable for indirect, consequential, special, incidental, punitive or exemplary damages, or for loss of use, data, business, revenues or profits arising out of or in connection with the services. The cumulative liability of the protected entities will not exceed the amount paid by you, if any, for accessing the service.

Term and termination

These terms remain in full force and effect until terminated. Either party may terminate them at any time without notice. Upon termination or expiration, Victoria Wellness Center will stop providing the service to you.

Third-party and own cookies are used on this website so that you have a better browsing experience, can share content on social networks, and so that we can obtain user statistics. You can prevent cookies from being downloaded through your browser settings, preventing them from being stored on your device.

We do not use any personal information from cookies; we only compile general visit statistics that do not involve personal information. Please read this policy and understand that, if you continue browsing, we will consider that you accept the use of cookies.

Responsible entity

The entity responsible for the collection, processing and use of your personal data is the Victoria Aesthetics website, property of Victoria Aesthetics — Bel Etang Building, Hermitage Road, Mont Fleuri, Mahé, Seychelles.

What types of cookies exist?

The cookies used on this site are session and third-party cookies. They allow us to store and access information related to your language, browser type and other general characteristics, and to follow and analyse activity so we can introduce improvements and provide our services more efficiently. By permanence, cookies are either session cookies, which expire when you close the browser, or permanent cookies, which expire when their purpose is fulfilled or when you delete them manually.

• Performance cookies: volume adjustments for video or sound players, supported transmission speeds, and objects saved in a shopping cart.
• Geo-location cookies: used to find out which country you are in when you request a service. Completely anonymous, and only used to target content to your location.
• Registration cookies: generated once you have registered or opened a session, to keep you identified so you do not have to identify yourself again, and to check whether you are authorised to access certain services. If you use the logout function, the cookie is deleted.
• Analytics cookies: generated by a third-party tool on each visit to identify browsers and devices anonymously — never people — to count visitors, see which content is most visited, and know whether a visit is new or repeated. Unless you register for a service, the cookie is never associated with personal data.
• Advertising cookies: allow third-party ad servers to store cookies sent from the services and access the data stored in them.

How can I disable cookies?

Use the cookie configurator on this website to accept all cookies, reject all non-essential cookies, or set your preferences by category. You can also modify or deactivate cookies from your browser. We recommend reviewing this policy regularly.

Your current preferences