Satisfaction Guarantee

 

We would like to give you a 100% satisfaction guarantee for all our treatments because we believe in each treatment we offer and, in the quality, and preparation of our staff.  

In addition, we will always offer you the treatment that we honestly believe could benefit you the most.  

Ultimately, however, you are free to decide whether to move forward with all, some, or none of the treatment options we will propose to you. It can be confusing at times, so please do your research and take your time to think about our approach and whether it suits your needs in whole or at least in part.  

Aesthetic and medical results are quite variable from person to person and many elements influence this. Although we do our best to achieve the result you desire, they cannot always be guaranteed. Ageing is a complex process that is influenced by many variables; continuous and as time does not stop. 

As much as we would like to guarantee the results you expect in each treatment, the reality is that each of us needs a combination of treatments for a variable time, from week to months and then continuous maintenance treatments on an intermittent basis to maintain the results obtained.  

This last approach guarantees you greater chances of having a natural, genuine, and long-lasting rejuvenation. What we do promise and guarantee are the highest possible standards in terms of products used, human team, comfort, discretion and safe and personalized attention, regardless of the treatment. 

You are free to accept our treatment proposal and to reject them at any stage of the process. Feel free to discuss your concerns and doubts thoroughly with our team members. Please make sure you have understood our proposal before agreeing to our personalized treatment plan.  

To be more emphatic, you agree to purchase the treatment offered, not the result of the treatment performed. 

You will also be responsible for the cost of additional treatments until you achieve the results you expect. 

Your responsibility also covers the cost of resolving complications that may occur during or because of the treatments you undergo. You can be sure that we will do everything possible to limit such risks, following the most up-to-date protocols and with sufficiently trained personnel.  

In the event that they are resolved in our center, the charges for the materials will be borne by you and we will cover the cost of their realization, that is, the human material.  

Be sure to read the informed consent documents and post-treatment care in their entirety. Please feel free to ask us if you have any questions.  

DISCLAIMER OF WARRANTIES 

We deliver the service “as is,” “with all faults” and “as available” and the full risk as to satisfactory quality, execution, precision, safety, and effort is with you.  To the maximum level permitted by applicable law, we make no representations, warrants or conditions, express or implied.  We disclaim any and all warranties or conditions, express, statutory, and implied, including without limitation (a) warranties or conditions of merchantability, fitness for a particular purpose, or workmanlike effort, accuracy, title, and non-breach, (b) guarantees or conditions result from through course of dealing or usage of trade, and (c) warranties or conditions that access to or use of the service will be continuous or error-free.  

 

Exclusion of Certain Liability.  

You accept and agree that we are only willing to provide you access to the services if you approve to certain limitations of our liability to you and to third parties. To the level permitted by applicable law, Victoria Wellness Center, our staff (managers, consultants, officers, employees, agents or content or service providers, collectively, the “protected entities”) shall not be liable for (a) any indirect, consequential, special, incidental, punitive, or exemplary damages whatsoever, or (b) loss of use, data, business, revenues, or profits (in each case whether direct or indirect), resulting from out of or in connection with the services and these terms, whether based in agreement, tort, strict liability, or any other legal theory, even if we have been advised of the possibility of such damages and even if a remedy fails of its crucial purpose. 

 

Limitation of Liability.  

To the extent permitted by pertinent law, the cumulative liability of the protected entities arising out of or in connection with the service and these terms will not exceed the amount paid by you, if any, for accessing the service, even if your remedies under these terms fail of their essential purpose. 

 

Term and termination 

These Terms remain in full force and effect until they are terminated pursuant to the terms herein, however either party may terminate these Terms at any time without notice.  Upon any termination or expiration, Victoria Wellness Center will stop providing the Service to you. 

 

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