Experience Care with Victoria Aesthetic & Wellness Clinic
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Discuss your health concerns conveniently with our qualified medical professionals from anywhere. Expect an initial assessment, personalized care plans, and ongoing support.
Join our online program for personalized dietary and exercise guidance, along with virtual consultations to track your progress and make necessary adjustments.
Access professional counseling through confidential video sessions with licensed therapists, offering personalized coping strategies and ongoing support.
Achieve glowing skin with our online assessments from expert dermatologists. Receive tailored skincare advice and treatment recommendations including options for in-person procedures.
Optimize your diet with personalized meal plans and assessments from our certified nutritionists, ensuring ongoing support to help you meet your health goals.
Avoid long wait times in emergency rooms or crowded clinics. Instead of spending hours waiting to be seen, you can connect with a doctor quickly and efficiently.
Eliminate the stress of traffic jams or finding parking. Enjoy the convenience of consulting with a healthcare provider from the comfort of your home or office.
Online healthcare allows you to discuss health concerns with a physician from a location that suits you, all on your schedule. It can be particularly beneficial for individuals who:
If you're looking for a consultation with a specialist who isn't available nearby, virtual care expands your options, improving the quality of healthcare you receive.
Virtual care services encourage ongoing communication among healthcare providers, ensuring that you receive consistent care and follow-up treatment through online consultations.
In many cases, virtual care visits can be more affordable compared to in-person appointments at hospitals or healthcare facilities of similar caliber.
Virtual consultations offer added privacy and confidentiality, as conversations are kept secure and are less likely to be overheard compared to in-person visits.
For individuals with health conditions that heighten the risk of infections or communicable diseases, virtual care provides a safe alternative to ensure that healthcare needs are met without exposure to illness.
Get prompt attention for non-emergency concerns such as allergies, skin rashes, or minor injuries without the need for a lengthy trip to urgent care.
Virtual care empowers patients to take charge of their health without barriers, allowing for timely consultations and better health management.
Quickly schedule follow-up appointments or check-ins without the hassle of commuting, allowing for better adherence to care plans and ongoing health management.
A discreet virtual care visit allows you to speak with a doctor about your health concerns through audio, video, or chat, known as an online consultation. This process mirrors an in-person visit, where you will receive a doctor's note upon completion.
Your virtual care visit will include a comprehensive 20 to 30-minute video call with a board-certified physician. During this time, your provider will ask questions to understand your symptoms, health concerns, and goals. Together, you will develop an actionable and tailored care plan, which may include lab tests, one-time prescriptions, and lifestyle recommendations.
Currently, Victoria Aesthetic & Wellness Clinic’s online consultations are available for patients aged 18 and above.
The duration of your appointment depends on the topics discussed with your provider. Typically, visits last about 20 minutes but may extend to 30 minutes based on the complexity of your case. Our providers maintain schedules that allow for attentive care.
Appointments are available within 6 hours of booking, Monday through Friday, from 7 a.m. to 7 p.m. This timeframe allows us to provide you with your insurance pricing estimate via email. If you encounter scheduling issues, please refer to our Support Site FAQ for assistance.
A virtual care visit serves as an initial step to help you understand your symptoms, consult with an expert, and develop a care plan with next steps like prescriptions, at-home tests, or lifestyle modifications. This service is suitable for those who have not yet been diagnosed and wish to explore potential causes of their symptoms.
However, virtual care visits are not appropriate for patients experiencing life-threatening symptoms. If you experience any of the following, please seek immediate local medical attention:
Our licensed board-certified practitioners are qualified to prescribe medications, order lab tests, and assess your symptoms and health goals to create a personalized care plan for you.
For scheduled visits, you can view available licensed providers. For on-demand consultations, you will be connected with the first available provider.
Many major insurance plans are accepted. To verify if your specific plan is included, schedule your visit, and enter your insurance details for a payer eligibility check. Before your appointment, you will receive an email detailing your estimated costs and insurance eligibility.
Once you click 'Schedule Now', we will guide you through a quick process to verify your payment information.
We have to contact your insurance company within one business day regarding your estimate and insurance eligibility, typically reflecting your copay or an amount based on your deductible.
Yes, eligible patients may receive some one-time prescriptions. However, recurring prescriptions that require ongoing treatment (such as for depression, anxiety, or thyroid conditions) are not supported.
If your clinician prescribes a one-time medication, it will be sent to your preferred pharmacy. If a refillable prescription for a chronic condition is deemed necessary, your clinician can assist you in finding appropriate care from another provider. Some prescriptions may be covered by your insurance plan; please contact your insurance carrier for confirmation.
Victoria Aesthetic & Wellness Clinic at-home lab tests don't require an office visit. Recommended lab tests might be covered by your insurance but may need you to visit a lab in person for sample collection. To confirm coverage, please contact your insurance carrier directly. If you prefer, we can draw the blood in the comfort of your home. This service is not included and a fee of ….. will apply.
The online consultation focuses on your needs. If you have lab results you'd like to review, please have them ready for your clinician. Check our support guide for instructions on securely uploading your results before your appointment. Note that if you share older results, your provider may recommend updated testing; however, this can still provide a great starting point for a meaningful discussion.
If follow-up care is recommended, a board-certified physician will schedule the follow-up appointment for you. You can discuss seeing the same provider, subject to their availability. Please note that follow-up appointments are considered separate from the initial visit and may incur an additional fee of SR 600.
After your visit, your provider will document a care plan, which will be explained to you and sent to your email. This care plan will be stored in our database to help us monitor your progress. It will include a summary of your visit along with personalized recommendations for the next steps. Your plan may consist of at-home or in-lab testing, one-time prescriptions, and referrals for imaging or further care.
Our services comply with updated guidelines to protect your privacy. We utilize industry-leading technology to ensure your personal information remains secure and confidential.
If you need assistance with canceling or rescheduling your appointment, please contact us at +248 2 ….………
To cancel your consultation, at least 24 hours’ notice is required, from 7 a.m. to 7 p.m. Seychelles Time, Monday through Friday. Please note that a SR400 no-show fee will be charged for missed appointments.
To reschedule, please provide at least 24 hours’ notice during the same hours. No fees will apply for rescheduling at this time. Refunds or account balances will be reflected in your account within 5 to 7 business days.
If the proposed date and time don’t work for you, email us at ….com, and we’ll work with you to find a better solution.
Such issues can occur due to poor internet connectivity or technical problems. In these cases, please check your internet connection. If the problem persists, email us at …. with a screenshot of the issue, and we will investigate it from our end.
